Ordering Information
How to pay for your order

cardsWe accept most major debit and credit cards and you can order online using our secure server provided by Worldpay plc, the first bank approved internet payment processor in the world. You can also telephone your order through on +44 (0)1420 487501 and pay by credit/debit card.

Delivery

Delivery is FREE for UK Standard Delivery via Royal Mail although we also offer the option of a signed for Next Day Special Delivery Service (guaranteed delivery between 10:00 and 16:00) at £15. Costs for Europe are £15 via Airsure and the rest of the world is £25.00 via FedEx, both of which are standard services. Please allow 28 days for delivery. We endeavour to process orders immediately but in the unlikely event of an item being out of stock we will let you know and give you an expected delivery date.

Tax

Prices are quoted inclusive of VAT. If you are ordering from outside the EU, 20% will automatically be deducted from your order. If ordering from outside the EU, it is possible that your purchase will be liable to import tax. In such instances, any costs must be met by the buyer.

Other currencies

All items are priced in GB Pounds but a converter is available as a guide for other common worldwide currencies including US Dollars and Euros.

Wholesale/Bulk Ordering

Wholesale enquiries are very welcome and we can offer attractive discounts. Contact us for details.

Refunds and Cancellations

If the item is faulty or the wrong product has been dispatched to you then we will replace it or refund you in full. In these circumstances, we will pay the cost of returning the goods. Please return the item to us in the original packaging to the address on the contact page. If you have opted for a refund, you will then have your payment refunded via the same payment method used to place your order. The returned item must be in the same condition in which you received it.

 

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